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What should an administrator be like:
The administrator is a multifunctional organizer and the first person of the company for our patients and partners. This is a person who knows everything about how our processes work and is able to control them with a single movement of his hand. He is not just a coordinator or a performer; an administrator is a key figure who is able to maintain order and an optimal work rhythm. He holds the face and reputation of our clinic in his hands. The administrator not only manages the daily operations, but also coordinates the work of the team as a whole, ensuring communication and communication within the team, as well as maintaining the corporate culture.
Responsibilities
The administrator's main set of tasks covers managing information flows, regulating access to resources, and monitoring the implementation of internal rules. The administrator is responsible for the first impression of the organization, receives visitors and handles all issues related to their reception. He also provides preparation and organization of events, oversees the work of the security service, manages logistics in the office. His list of tasks includes working with documentation, from receiving correspondence to completing the necessary documents and reports.
Professional knowledge/skills
The key elements of knowledge for an administrator are an understanding of the organization's structure, knowledge of the rules and organization of work, and mastering patient care technologies based on the "one-stop shop" principle. The administrator must be familiar with all types of services provided by the clinic, as well as with the procedure for their provision. An integral part of professional skills is time management, knowledge of information technologies CRM, MIS, the ability to work in a team and make independent decisions.
Criteria for evaluating the administrator.
The administrator is evaluated based on the quality of his duties and his ability to maintain a high level of patient and employee satisfaction. The effectiveness of the administrator is reflected in his ability to anticipate the needs of the patient and the clinic as a whole, and to respond promptly to changes. Special attention is also paid to the ability to manage crisis situations and maintain professionalism in any conditions.
Personal competencies and skills
- responsibility
- organization
- self-management skills
- stress tolerance
- benevolence
- accuracy and tolerance
- the ability to learn and adapt quickly, to be ready for continuous professional development.
How to apply for a job:
If you would like to join our team, please send your CV and completed application form to our email address: dr_azhenov@mail.ru we will definitely get acquainted and contact you!